Orders placed online or through our Website and Shop by Phone service can be paid by credit card Apple Pay or with PayPal. We accept MasterCard, Visa and American Express credit and debit cards.Your account will not be charged until your order is accepted and shipped.SYRENA reserves the right to request additional identification. If this is needed, we will contact you by e-mail or telephone.
The security of your details is of top priority to us. Our site features state-of-the-art security systems to ensure that your shopping experience is safe, simple and secure. SYRENA uses Secure Socket Layer (SSL) technology to protect the data you send to
us over the internet. If you would prefer to place your order over the telephone, please call us and we will assist. For detailed information please read our Privacy Policies.
Is My Personal Information Kept Private?
you are required to let us know your name and email address. To place an order, we will also require your billing address, delivery address, telephone number, credit card number, expiration date and the CVV number. If necessary, these details may be used
to verify and validate your order. We may use your contact details to keep you informed of our latest collections and SYRENA news.
Which Currency Can I Use to Place My Order?
All prices are displayed and charged in U.S. Dollars.
Sales Tax is calculated at checkout according to the items you are purchasing and the shipping destination, and will be included in your order total. At this time SYRENA is required by law to charge sales tax on orders shipped to the following states. Taxed states include: Florida. Sales tax does not apply to orders shipped to addresses in other states.
When Will My Order Be Charged?
For all in-stock and pre-order items, payment is taken at the time of dispatch. Since items on any SYRENA order may be dispatched separately, you may see different transactions on your bank statement; one for the pre-authorization of the whole order amount and single charges for each item in the order.